Wednesday, May 21, 2008

Dear Discover Card,

I have heard before that you are a sneaky credit card company, and in all fairness, we are pretty sneaky credit card customers ourselves. However, you are crossing the line.

I admit, we take out large 0% loans from you for a year, invest the money, make a lot of interest on our investment, then pay everything we owe you without penalty, but we're just playing by YOUR rules. (And making money for free.)

But, really, it's a good thing I look carefully at our credit card statements each month. I could easily throw it in a filing cabinet seeing as we have an automatic payment set up with our bank.

Why would you add a line, in 3-point font, to our statement that declares, "Please note that your payment due date has changed. Please pay the minimum payment due by this date to avoid a late fee."?

And the new due date is 5 DAYS EARLIER than it has always been!

It is quite obvious you are trying to accrue late fees from unsuspecting customers. What other reason could there possibly be for randomly changing the due date for payments?

It is despicable and low, but we will triumph. I noticed the tiny print and am now changing the date of our payment from the bank account.

Ha! So there!

Sincerely,
One Extremely Observant Customer

2 comments:

e said...

i seriously bet you are one of the VERY few people who have ever noticed that! Impressive, EH, but I should not be surprised, you've always been good at noticing ink related matters.

Erin said...

lol...Although this particular print was tiny, SOME ink is too large to ignore! :-)